Frequenty Asked Questions
Find answers to the most common questions about Story Cannabis Dispensary — from store hours and product availability to rewards, online orders, and more. Learn everything you need to know to make your shopping experience easy and enjoyable.
FAQ
I AM NEW TO USING CANNABIS, WHAT DO I NEED TO KNOW?
WHAT DO I NEED TO BRING TO SHOP AT STORY?
You’ll need a valid, government-issued photo ID showing you’re 21+ (or 18+ with a valid medical card, where applicable). Make sure it’s not expired. That’s it!
IS STORY A MEDICAL OR RECREATIONAL PROVISIONING CENTER?
WHAT FORMS OF PAYMENT ARE ACCEPTED?
We accept cash and ATMs are available on-site for your convenience. Credit cards cannot be used due to federal regulations.
CAN I PLACE AN ORDER ONLINE FOR IN-STORE PICKUP?
DO YOU HAVE A LOYALTY PROGRAM?
IS THERE PARKING AVAILABLE?
ANNOUNCEMENT: U.S. TREASURY DISCONTINUATION OF PENNIES
Due to the U.S. Treasury discontinued the production of pennies, Story Cannabis is no longer able to make exact change down to the penny for all transactions. Accordingly, starting on November 22nd, all transactions will be handled as follows:
To streamline your experience and ensure continuity of service across all Story locations, transaction totals will be rounded to the nearest $0.05 at checkout.
Rounding Overview:
- Amounts ending in 1¢ or 2¢ → rounded down to the nearest 0¢
- Amounts ending in 3¢ or 4¢ → rounded up to 5¢
- Amounts ending in 5¢ or 0¢ → no change
- Amounts ending in 6¢ or 7¢ → rounded down to 5¢
- Amounts ending in 8¢ or 9¢ → rounded up to the next 0¢
STORY CANNABIS
CLUB
Get Rewards Just for Being You
Your story matters, and we think it should come with perks. Sign up for the Story Cannabis Club and enjoy exclusive offers, bonus point days, early access to new drops, event invites, and more. Be the first to know what’s fresh, flavorful, and worth talking about.
Sign up and start earning rewards now!
