Frequenty Asked Questions
Find answers to the most common questions about Story Cannabis Dispensary — from store hours and product availability to rewards, online orders, and more. Learn everything you need to know to make your shopping experience easy and enjoyable.
FAQ
I AM NEW TO USING CANNABIS, WHAT DO I NEED TO KNOW?
If you’re new, you’re in good hands! Our staff can walk you through different product types (flower, edibles, vapes, topicals, and more) and help you find something that matches your comfort level. We recommend starting low and going slow, especially with edibles, and always consuming responsibly. Bring your questions, and we’ll guide you.
WHAT DO I NEED TO BRING TO SHOP AT STORY?
You’ll need a valid, government-issued photo ID showing you’re 21+ (or 18+ with a valid medical card, where applicable). Make sure it’s not expired. That’s it!
IS STORY A MEDICAL OR RECREATIONAL PROVISIONING CENTER?
Story serves adult-use (recreational) customers who are 21+ with valid ID. If your location also offers medical sales, we’ll be happy to let you know at check-in.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
We accept cash and debit cards. ATMs are available on-site for your convenience. Credit cards cannot be used due to federal regulations.
CAN I PLACE AN ORDER ONLINE FOR IN-STORE PICKUP?
Yes! You can browse our live menu online, add items to your cart, and reserve your order for same-day pickup. You’ll pay when you arrive, and we’ll have everything ready for you.
DO YOU HAVE A LOYALTY PROGRAM?
Absolutely. Our Story loyalty program lets you earn points on every purchase that can be redeemed for ewards. Sign up in-store or online. It’s free to join.
IS THERE PARKING AVAILABLE?
Yes, we offer on-site parking for your convenience. Availability may vary by location, but our staff can point you to the right spot when you arrive.
STORY CANNABIS
CLUB
Get Rewards Just for Being You
Your story matters, and we think it should come with perks. Sign up for the Story Cannabis Club and enjoy exclusive offers, bonus point days, early access to new drops, event invites, and more. Be the first to know what’s fresh, flavorful, and worth talking about.
Sign up and start earning rewards now!
